Moving...right along...eventually

Well Jocelyn and I made it to NY. It was quite an effort but we did it. Here's the story. First, we had a moving company (Ultimate Van Lines) hired to move our many boxes. Jocelyn hired them in June and they seemed to be very responsive and helpful at first. We had a nice 3 day road trip planned with some site seeing. Then as we got closer to the move date Jae had a hard time getting ahold of the rep on the phone. Then come the move day (Monday, August 4th) we tried to call and get a time for when the truck would show up. We couldn't get a hold of anyone for half the day and we left messages. Then we finally got hold of customer service and they tell us we are in the system but they don't know where the truck is. About 4pm, we call again, and the customer service rep says they just found out an hour ago that the truck broke down on its way. We ask how long until they can get a truck to us, they say they don't know but maybe 2-3 days, we say that's not going to fly. They tell us they will attempt to find another company to pick up the job. The next day we call, again many times before we actually reach someone, they can't find another truck so we tell them to cancel our pick up. Not a very good company. We understand that trucks break down but we don't appreciate bad customer service or a second rate business. We then go to Budget, rent a 24' truck and pack it (Tuesday, 8/5). Wednesday we finish packing in the morning, pick up the car trailer, and head to NY. Jae was excited to cross the MS state line. We stopped in LaGrange, KY for the night then finished up the next day at Jae's parents house in Lockport,NY about 7pm Thursday 8/7. Then on Friday, 8/8 (jae's birthday, happy 30th Jae!) we drive to the appartment (see pic above) in Rochester to unload the truck. Jae's dad helped us out and after about 6 hours of tedious unloading (unfortunately our apt is on the 2nd floor) we are done. We are ready to return the truck but notice when we go to hitch the car trailer back up to the truck that the trailer's jack is broke (it bent and would not lower the trailer onto the hitch, see pick above). So we spend another hour waiting for a repair truck. Finally we get it fixed (well enough to hitch it back up) and return it to the Budget dealer. Yeah, finally its off our hands!!! Needless to say, it was a pain in the ass to move. Diesel sucks as there are not as many diesel stations and the smaller ones are not 'big truck with a trailer' friendly. We had to do some very creative manuvering to fuel up at one station, after we wasted 30 minutes finding the place. As Jae can attest to I swore alot and don't get me started about the stupid drivers in small cars that match your speed when entering the highway instead of either speeding up or slowing down. One nice thing though is that we had bought a TomTom Go 930 GPS unit which made it so much easier to navigate. Now we're hanging out in Lockport for a little while visiting family before we go back this week to unpack all those freaking boxes and get ready for our new jobs!